InitLive Awarded Top Performer in Volunteer Management Software by 2019 Summer Customer Success Report

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(07/18/2019) This week, InitLive received notable recognition from the FeaturedCustomers 2019 Summer Customer Success Report[1]. Each summer, FeaturedCustomers release their top-rated vendors based on real customer references. This report provides potential customers insight into volunteer management software providers that offer the best solutions for their business needs.

InitLive was rated as a top performer, which is awarded to a vendor that has enough customer reference content to validate their vision and whose market presence is significant among its competitors. As a top performer, InitLive is considered a company that is highly rated by its customers. This indicates InitLive’s success in several areas and is now considered on their way to being a Market Leader in the industry.

“At InitLive, we strive to ensure every customer receives optimal value and a great overall software experience. Our customer success team works hard to ensure all of our customers are fully onboard and their key business event challenges are addressed. We ‘re proud our service is so highly rated by our customers[2]” commented Chris Courneya, CEO of InitLive

Organizations  greatly depend on staff and  volunteers to help make their event(s) successful. InitLive’s event day app is designed to increase event safety by handling communications and scheduling for the event team on-site.

Our platform acts as central command before, during, and post your events,” said co-founder Melissa Pinard. “This keeps event organizers and staff connected, informed, and empowered to make changes quickly.”

With a global customer base, InitLive has helped manage events for festivals, universities, conferences, conventions, tournaments, and endurance races. InitLive’s hard work has resulted in not only the recognition of FeaturedCustomers, but numerous other industry awards including, Best New Technology Product & Best Festival Technology from Event Technology Awards. InitLive’s innovation has also resulted in four granted patents, and a rapidly growing customer base throughout the world. 

About InitLive, Inc.

InitLive is an event technology company based in Ottawa, Canada. Founded in late 2013 by Ottawa-natives and mother-daughter team Debbie and Melissa Pinard, InitLive is the only company that equips event producers, event staff and volunteers with both a comprehensive scheduling service and a real-time communication system. InitLive simplifies staff onboarding, organizes staff to show up in the right place at the right time to deliver a quality attendee experience every time, provides improved visibility on event day, and helps organizers grow their events year over year. 

About FeaturedCustomers:

FeaturedCustomers, the world’s only customer reference platform for B2B business software & services, helps potential B2B buyers research and discover business software & services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day our platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMB’s. For more information, visit their website.[3]


  1. ^ 2019 Summer Customer Success Report (
  2. ^ highly rated by our customers (
  3. ^ website. (

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